Tuesday, July 28, 2009

Accepted secretary position --how can i improve??

Accepted a secretary position at a hospital , right out of college. how much do you think it will pay? i think it is a level three position?


i got it mainly b/c of my degree. what classes could I take or what kind of certifications could i get to improve my my administrative skills. i thought about microsoft office specialist and i looked at some stuff on brainbench. Any other suggestions??

Accepted secretary position --how can i improve??
Does the hospital post jobs on their website? Some hospitals will list wage parameters for Admin Level I, Level II, Level III, etc. Also, let's say they call you for a phone screen, I would simply ask what the pay range is for the position. That way at least you have an idea of the wage before moving forward.





As for gaining more experience, there is nothing better than on the job training. Give yourself a chance to learn your new job and then decide what you need to improve for skills.
Reply:You accepted a position without knowing how much it will pay? That doesn't sound very wise. Talk to the HR staff at the hospital for detailed information on the salary structure. Hospitals are very "structured" when it comes to things like this.





How can you improve? First, concentrate on doing the job the best you can. Take every advantage put in front of you to learn more about your current position. Don't get ahead of yourself and think about moving up until you have mastered where you are at. After at least 6 month, more likely a year, talk with your supervisor about how you can improve. A good supervisor will want to help you to grow in your career.
Reply:You will need to know MS Office, Word, Excel, Access, PowerPoint, Outlook.





You will need to type fast.





Be able to answer multi line phone.





You might have to know payroll, accounts payable and receivable.





Know how to file correctly.
Reply:how in the world would we know what a level three postition might be?
Reply:This is from one website but I forget the name..





Secretary Skills


• Time management





• Assertiveness training


- How to say "no" without becoming intimidating or aggressive


- Dealing with conflict


- Negotiating solutions


• Communication skills


- Body language


- Positive thinking


- Listening skills


- Dealing with difficult people and difficult situations


• Organisational ability





• Working for more than one person





• Confidentiality





• Effective telephone behaviour





• Diary management





• How to project an image of self-confidence and professionalism





• Self development for the future


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